HMC was the winner of this year’s PR Consultancy of the Year (small to medium). Heather Claycomb started HMC 17 years ago and her business journey took a huge ‘right turn’ in 2019 when she switched her business model to a social enterprise and began donating 100% of profits to charity.

Mutual trust and respect is at the heart of every good client/provider relationship. In this webinar public relations consultant Jacquie Walters talks with one of her business’ foundation clients, Pic’s Peanut Butter owner and founder Pic Picot, about how to build and sustain a good client relationship.
Jacquie and Pic have worked together since 2013. During that time the Pic’s Peanut Butter business has grown exponentially.

Pic will bring his characteristic humour to the discussion which will traverse topics including building trust, fast growth, matching internal and external reputation, difficult conversations and how to have them, and friendship in the client relationship.

You can reduce the damage it does to your organisation’s reputation and the harm visited on the most affected individuals if you can plan, manage and deliver the bad news with integrity consideration and respect. This webinar won’t make trouble go away, but it will provide you with ideas and tools to prepare for delivering bad news.