Reputation, risk and ethics are not separate conversations. They never have been and, in our AI-infused operating environment, they are now visibly inseparable. This session starts from that reality.

For PR professionals, the skills of key stakeholder management are different from stakeholder audience communications. The interpersonal strategies, tactics and skills that make-up key stakeholder engagement are specific and crucial for success. From prioritising stakeholders to the psychology of influence and skills of active listening and the behavioural drivers of trust, this workshop includes completing a live stakeholder engagement plan and will equip you to immediately lift your key stakeholder engagement.

In a world where everyone’s clamouring for “data-driven” insights, this course goes beyond the numbers. It’s about learning to think critically, interpret evidence wisely, and make sound, ethical decisions in your PR practice. You’ll explore how to balance data with judgement, recognise cognitive bias (in yourself and others), and turn information from multiple sources into meaningful, defensible insights. We’ll cover practical tools for interpreting results, testing assumptions, and reporting outcomes (without losing sight of people, context, or purpose).

AI can become your PhD-level consultant for behaviour change—but only if you train with carefully crafted prompts.

Whether you’re seeking reliable and robust research, crafting campaigns for behaviour change, or designing experiments to evaluate what works, this course shows you how to prompt AI like a behavioural designer and tackle your most pressing behaviour change challenges alongside you.