As a public relations professional you add immense value to organisations, communities and causes. The question though is, how do you demonstrate this value in measurable terms and in a time overwhelmed by issues of trust, transparency and shifting media landscapes? If you are not certain about the answer, you are not alone.

The world of digital has completely changed the PR/Communications game in recent years. Audiences are more reliant on digital than ever before and are now using multiple devices and channels to get information about brands and who to trust. Brands also expect to be seen and found in all the right places online, over and above just traditional media.