This course is for communications, engagement and public-facing staff across all sectors who are looking to strengthen their organisational resilience to online harm.
It is delivered in two 3-hour sessions and begins with building a strong understanding of the drivers and impacts of false information and targeted harassment. The course covers best practice tools and processes that can be adopted for a range of sectors and scenarios, and all participants will leave with a clear idea of priority actions to help their team continue to do great work, even when experiencing online disruption, harassment and false information campaigns.

Mastering AI in PR is a highly practical, live online session designed to help practitioners strengthen their ability to apply AI, using the technology with greater purpose, confidence and control.

The session takes you into the current operating environment, exploring how models and workplace tools such as ChatGPT, Microsoft Copilot, Claude, Gemini and DeepSeek can be used in daily practice to support strategy, analysis, planning, content development, stakeholder insight, consultation, issues and risk management.