Thursday 19th June 2025 @ 8:45am- 5:00pm
Overview
This workshop addresses two essential skill sets for today’s leaders: effective delegation and impactful communication.
One of the toughest areas of communication to master is the art of having courageous conversations and providing feedback to others that enhances trust and is effective.
In this workshop, you’ll learn why communication skills matter, common challenges, and practical techniques to improve communication, leadership skills and build positive relationships.
Furthermore, we’ll tackle the challenges of delegation, providing practical tools and strategies to confidently delegate tasks, empower your teams, and boost productivity. While skills learned will be focused on the workplace setting – they can be applied across personal, professional, manager, peer to peer team and client relationships.
Key Learning Objectives:
- Understand the importance of courageous conversations and effective feedback.
- Identify common challenges and barriers in having tough conversations.
- Learn a simple framework and practical techniques for delivering feedback that is clear, specific, and actionable.
- Practice giving and receiving feedback
- Learn about delegation, why it’s important and the common challenges.
- Create a plan for incorporating delegation and feedback into the team’s daily work.
Key Benefits:
- Improved Communication Skills
- Learn practical techniques to communicate, provide constructive feedback and address difficult topics effectively, even in challenging situations
- Enhanced Relationships:
- Build stronger bonds with colleagues, key stakeholders, and team members through open and honest communication
- Confidence to Delegate:
- Gain confidence to delegate through a practical tool and strategies
- Improved Productivity:
- Foster a positive and productive work environment by promoting open communication and feedback.
Your coach and facilitator is..
Frances Bearne, Founder and Director of Human Focus Consulting
Frances Bearne, Founder and Director of Human Focus Consulting has built a career based on her passion for building high-performing, constructive, diverse, and inclusive cultures through the coaching and development of people.
With over 20 years’ experience, Frances has transformed numerous
organisations’ people programmes across a range of industries,
including freight and logistics, engineering, finance, government,
professional services, technology and research and development.
Frances applies a fresh and human approach towards coaching. She thrives on creating value for businesses and leaders through a transparent, honest, and values-led approach.
Her down-to-earth, authentic, and empathetic style means she also has the unique ability to connect and influence across all levels of a company – from Board members, CEOs, and senior leaders through to all other roles.
Frances is an internationally certified coach (International Coaching Community / ICC), an ICC trained Team coach, conflict management coach (Australian and New Zealand Resolution Institute) and is accredited in Hogan Assessment Systems and 360 feedback assessments.
Using her in-depth experience and coaching expertise, Frances’ coaching focus is on working with clients and teams in a trusting and confidential environment, helping them become the best leaders and teams they can be, inside and outside of work. Working with high potential and emerging leaders through to senior leaders, CEOs, Board members and business owners, she is a specialist in leadership development, high performance team coaching, talent management and career coaching, focusing on helping leaders and teams find and clarify their purpose and make long-lasting change.
More information on coaching services and testimonials can be found here.