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Nov 25

Strategy and Evaluation for PR and Communication

November 25 @ 9:30 am - November 26 @ 4:00 pm

$1145 – $1490
Strategy and Evaluation

25 - 26 November 2020

CPD credits: 20


As a practitioner you need to know how to devise, develop and deliver a clear strategy – and even seasoned professionals need to regularly review their approach. Strategic planning is currently identified as the main critical skill vital* to success in public relations.

Effective public relations and communication strategy supports your organisational outcomes, is feasible and can be resourced. As organisations grow in size, communication often becomes a mix of tactics, with channels full of information that hinders rather than helps. Without a clear strategy, your time and resources are wasted and the value of your work will be missed.

In this two-day session you will learn how to develop a clear strategy, tied to business outcomes that delivers results. You will be encouraged to develop your own strategy for a campaign or programme as the session progresses.

Key content

  • Steps towards creative communication strategies
  • Research and intelligence – what do we need to know?
  • Critical relationships – who are you talking to, engaging with or working alongside?
  • The audit – what can we do with what we’ve got?
  • How effective are we now – measuring what’s in place and what matters
  • Setting your destination – what are your outcomes?
  • Setting your direction – how will you get there and what resources do you need?
  • Knowing when you’ve arrived – measuring and evaluating success
  • Creative problem solving and determining the right channel mix
  • Identifying issues and risk – checking the crisis plan

Learning outcomes

  • Understanding of communication research, measurement and evaluation
  • Understanding and knowledge of effective strategy development
  • Understanding and knowledge of effective stakeholder engagement
  • Understanding of creative problem solving and appropriate channels


Catherine Arrow, LPRINZ, FCIPR, Founding Chartered Public Relations Practitioner

Catherine Arrow is an international public relations consultant and educator. She heads PR Knowledge Hub Ltd, a learning and development centre for public relations and communication professionals delivering online and face-to-face training.

A PRINZ Life member, a Fellow of the Chartered Institute of Public Relations and a Founding Chartered Public Relations Practitioner, Catherine serves on the Global Alliance Advisory Council following eight years of service as board member and secretary of the Global Alliance for Public Relations and Communication Management.

Alongside her training and consultancy work, she lectures and speaks about public relations in New Zealand and around the world. Recent publications include a chapter on future public relations practice in the CIPR book, ‘Lessons from Expert Practitioners’. Her career spans the Northern and Southern Hemispheres and, in 2012, was presented with the PRINZ President’s Award for exemplary contribution to the profession.


This course content aligns with the communication capabilities section of the Global Capability Framework with particular emphasis on this summary:

Communication Capabilities

  • To align communication strategies with organisational purpose and values
  • To identify and address communication problems proactively
  • To conduct formative and evaluative research to underpin communication strategies and tactics
  • To communicate effectively across a full range of platforms and technologies.

This course has a minimum number requirement, so please book early to ensure the course is not cancelled. If you are booking travel or accommodation, please check with the office first that the course is taking place.

Please be aware of PRINZ payment and cancellation policy.

A student priced ticket to PRINZ courses is sometimes available for PRINZ Student members. Please email the office if you are a student member and would like to attend this course.


November 25 @ 9:30 am
November 26 @ 4:00 pm
$1145 – $1490
Event Tags:


TBC, Auckland
New Zealand




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Member ticket to 'Strategy and Evaluation'
$ 1,145.00
19 available
Non member ticket to 'Strategy and Evaluation'
$ 1,490.00
20 available